No Reason Returns Policy
To improve your shopping experience in Likepax, we have return and exchange worry-free policy for some products (giveaways are not included) after receipt (For example, customers don’t like the product or order a wrong item). For relevant product types and valid return and exchange time, please check the following details.
Notes:
1. For non-quality issues(such as personal reason), customer will be responsible for paying the return shipping fees and any customs fees or duties incurred during the return process.
2. The returned product must be the same as the package sent, and the product is not damaged (the outer packaging is not opened, the product is not used, Windows is not activated, etc.), and does not affect the second sale.
3. Due to hygiene considerations, items such as underwear / swimsuits / earrings / diving products with breathing valve / hygiene products that are in direct contact with mouth / health & beauty hair products are not covered by this guarantee.
4. Customized items ( such as, print customers’ logo, cutomize size ) are not covered by this guarantee.
5. If you do not want to pay high import duties on the return package, please avoid selecting an express mail service like DHL, UPS, TNT, FedEx, and similar ones.
Product Type | Valid Time | Additional Instructions |
Clothing / Shoes / Luggage & Bags / Jewelry & Watches / Toys Hobbies and Robot / Lights & Lighting / Power Tools /Electrical Equipment & Supplies / Sports & Outdoors / Smartphone / Smartphone Accesorries / Home furniture / Module Board / DIY Electronic Kits & Components / 3D Printer/ 3D Printer Accessories (Printer pen / Printer Accessories / Printer Module Board / Printer Filament) | 7 days | / |
Automobiles & Motorcycles / Laptop Accessories / Office Furniture / Tablet PC / Drives and Storage / Computer Peripherals & Components / Monitor / Electric Scooters / Electric Bikes / Machinery Parts / Mini PC / Projector | 15 days | / |
Home Appliances | 15 days | â‘ If the product has been unpacked within 15 days of receipt, it should be restored to factory settings and original packaging. â‘¡ If the product has a battery, please get it charged and ensure it can be turned on normally, and the product should be restored to factory settings and original packaging. |
Laptop | 15 days | Exchange is not available, but you can return and refund. |
Furniture Outlets | 30 days | 1. Europe (except Norway): Likepax will arrange free door-to-door pick-up service. 2. USA: Customers should return the items by themselves but Likepax will cover the shipping fee. |
Other products | 30 days | / |