How can I send you a video of my faulty product?

We recommend that you follow the steps below:

Step1. Upload videos on YouTube 、 Google drive、WeTransfer.
You can refer to the instructions shown in the YouTube or google drive Help Center to upload your video.

>>How to upload videos to YouTube?

>>How to upload videos to Google drive?

>>How to upload videos to WeTransfer?

Note:

1、We advise you record the video in a bright area and show clearly the problem occurred with this product.
2、Please make sure the video is public so we can check it as soon.


Step2. Send us a link in After-sale Ticket.
Entrance: My Orders> Reviews> Return/Repair

We will be glad to assist you as soon after receiving your query.