Electric Scooters/Bikes Quality Guarantee Policy

For the following categories of products, Likepax will provide quality warranty service if there are any quality problems or non-human caused problems. Warranty time starts from the time when you receive the goods. Please note that any overdue requests will not be accepted.

Reference of Quality Guarantee Solutions:

1. Refund: partial refund / full refund / return and refund.

2. Reship: resend partial products / a new replacement.

Notes:

1. For products purchased with large promotional discounts (snatch, half-and-above discounts, free gifts, giveaways, etc), if there are any quality issues, refund is the only available option.

2. If the product is damaged or misused by the customer (including accidental damage, collision damage, any accident or flooding damage), the product warranty will become invalid immediately. No compensation is available in such cases. However, you are welcome to contact us to purchase a replacement or spare parts.

3. Proof is needed for any non-human quality problems.

4. For some products, customers need to provide damage proof or cooperate to check and confirm problems, otherwise we may not be able to cover you under Electric Scooters/Bikes Quality Warranty Policy.

5. 【The warranty is invalid if the customer operates the product under the following circumstances】:

-modify, delete, customize or exchange product components

-use the device in an inappropriate manner